Returns & Exchanges
At Lisa Eldridge Beauty, we want you to be completely delighted with your purchase. If for any reason you are not satisfied, we offer a 14-day return window for products in their original, unused condition.
Initiate Your Request
Contact our Customer Care team via email with your order number and the specific items you wish to return to receive your unique return authorization.
Prepare the Package
Securely pack the items in their original luxury packaging to ensure they are protected during transit, ensuring all seals remain intact.
Dispatch the Return
Affix the provided shipping label to your parcel and drop it off at your nearest authorized carrier location, keeping a copy of your tracking receipt.
Quality Inspection & Refund
Once our atelier receives and inspects your return, we will process your refund to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing